TERMS & CONDITIONS

TERMS OF USE

The https://jootiq.com web Site (the “Site”) is an online shop for viewing and sales through the Internet provided by the Greek company “VASSILIOS PARASKEVOPOULOS” with the distinctive title JOOTIQ, based in Al. Panagouli 56, 16671, Vouliagmeni, Greece (VAT: EL 065724885). By accessing or using the Site, you agree to be bound by the terms and conditions set forth below.

JOOTIQ may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement on the Site. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the Site shall be deemed your conclusive acceptance of the modified agreement.

USE OF THE SITE

You understand that, except for information, products or services clearly identified as being supplied by https://jootiq.com, JOOTIQ does not operate, control or endorse any information, products or services on the internet in any way. You also understand that JOOTIQ, despite its best efforts, cannot and does not guarantee or warrant that files available for downloading through the site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the site for the reconstruction of any lost data.

You assume total responsibility and risk for your use of the site and the internet. JOOTIQ provides the site and related information “as is” and does not make any express or implied warranties whatsoever, with regard to the service, any merchandise information or other service provided and JOOTIQ shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the service or on the internet generally.

JOOTIQ does not warrant that the service will be uninterrupted or error-free or that defects in the service will be corrected.

LIMITATION OF LIABILITY

In no event will JOOTIQ be liable for (i) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the service, or any information, or transactions provided on the service, or downloaded from the service, or any delay of such information or service, even if JOOTIQ or its authorized representatives have been advised of the possibility of such damages, or (ii) any claim attributable to errors, omissions, or other inaccuracies in the service and / or materials or information downloaded through the service. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, JOOTIQ liability is limited to the greatest extent permitted by law.

CAUSE OF ACTION

This Agreement shall all be governed and construed in accordance with the laws of Greece applicable to agreements made and to be performed in Greece. For all disputes arising out of any transaction or any agreement, Greek courts have exclusive jurisdiction. You agree that any legal action or proceeding between JOOTIQ and you for any purpose concerning this Agreement or the parties’ obligations here-under shall be brought exclusively in a state court of competent jurisdiction sitting in Greece. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. JOOTIQ’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. JOOTIQ may assign its rights and claims resulting from them under this Agreement to any party at any time without notice to you.

REFUNDS

Products purchased may be returned, provided the following conditions are met, free of charge and no questions asked. In this case you are only charged with the direct cost of returning goods.
Conditions for refunds:

  • The product must be in stock when ordered and not custom made.
  •  The product will be dispatched within fourteen (14) days of receipt via carrier or via post.
  • The product must arrive at our offices in the same condition it was received along with all accompanying objects, boxes or gift wraps, any gifts and the proof of purchase, all of which are part of the product.

Please note that JOOTIQ is not liable for any loss or damage of the product during the return shipment. Similarly, the customer is not liable for any loss or damage during shipment of the product purchased. JOOTIQ always ships goods with insurance.
Please make sure of the packaging to be sufficient for the safe transportation of the product. We recommend you use the same packaging you received and to ship the product with insurance.
In case of damage during shipment JOOTIQ will send you email with photos of the product attached, in the condition it arrived at our offices and we will refund the amount, minus the cost of repair needed for the item to return in its original condition.
Refunds will be completed within fourteen (14) days of receipt of goods.

PRODUCT PRICES

All prices shown in the online store https://jootiq.com are in Euros and VAT 24% inclusive. JOOTIQ reserves the right to adjust prices without notice.

PAYMENT METHODS

BANK TRANSFER:

Payments directly to our bank account as instructed on the site. Orders will not be shipped until the funds have cleared in our account.

CREDIT CARD:

Payments with credit card through VivaWallet Payment Gateway. Installments may be available.

PAYPAL:

Payments with credit card or Paypal funds through Paypal.

CUSTOMS FEES / IMPORT DUTIES

No customs are levied on goods traveling within the European Union Customs Union which consists of all the Member States of the European Union (EU) and a number of surrounding countries.

You are responsible for any duties, customs fees or other taxes as determined by your country.
They are not a part of shipping charges. Be sure to check with local customs.

Please inform yourself before ordering. As mentioned above, the customer is solely responsible for any customs and taxes of their country.

TRANSIT TIMES

JOOTIQ is not responsible for delays caused by the carrier or any other reason.

PRIVACY POLICY

This privacy policy will explain how JOOTIQ uses the personal data we collect from you when you use our site.

WHAT DATA WE COLLECT

This section will explain details regarding personal data.

JOOTIQ COLLECTS

  • Personal identification information (Name, email address, phone number, etc.)
  • Personal preferences regarding orders placed (Ring size, Gold color, stone characteristics, etc.)

HOW JOOTIQ COLLECTS

Users directly provide JOOTIQ with most of the data we collect. We collect data and process data when users:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards, via email, or by phone.
  • Use or view our site via your browser’s cookies.

HOW JOOTIQ USES YOUR DATA

JOOTIQ collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on the products and services we think you might like.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

HOW JOOTIQ STORES YOUR DATA

JOOTIQ securely stores your data at our hosting company’s servers in Amsterdam. JOOTIQ hosts with SITEGROUND, one of the best and most preferred hosting providers on the market that treat security as one of their top priorities.

MARKETING

JOOTIQ would like to send you information about products, services and offers of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop JOOTIQ from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

JOOTIQ would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request JOOTIQ for copies of your personal data.
  • The right to rectification – You have the right to request that JOOTIQ correct any information you believe is inaccurate. You also have the right to request JOOTIQ to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that JOOTIQ erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that JOOTIQ restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to JOOTIQ’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

WHAT ARE COOKIES?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.When you visit our site, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

HOW DO WE USE COOKIES?

JOOTIQ uses cookies in a range of ways to improve your experience on our site, including:

  • Keeping you signed in
  • Understanding how you use our site
  • Understanding what products you like

WHAT TYPES OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our site uses:

  • Functionality: JOOTIQ uses these cookies so that we recognize you on our site and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising: JOOTIQ uses these cookies to collect information about your visit to our site, the content you viewed, the links you followed and information about your browser, device, and your IP address. JOOTIQ sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners.This means that when you visit another site, you may be shown advertising based on your browsing patterns on our site.

HOW TO MANAGE COOKIES

You can set your browser not to accept cookies, and the above site tells you how to remove cookies from your browser. However, in a few cases, some of our site features may not function as a result.

CHANGES TO OUR PRIVACY POLICY

JOOTIQ keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3 March 2020.

PRIVACY POLICY OF OTHER SITES

The JOOTIQ site may contain links to other sites. Our privacy policy applies only to our site, so if you click on a link to another site, you should read their privacy policy.

HOW TO CONTACT US

If you have any questions about JOOTIQ’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

HOW TO CONTACT THE APPROPRIATE AUTHORITY

Should you wish to report a complaint or if you feel that JOOTIQ has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at dpa.gr.